Hyatt Regency

Driving hotel reservation with Google ads leads campaign

Period

2023

Client

Hyatt Regency

Industry

Hospitality

Services

Campaign Overview

Hyatt Regency Yogyakarta partnered with Zharkwave to scale room reservations by increasing non-brand Click Share across the “hotel,” “resort,” and “staycation” categories in Indonesia. Through a six-month paid search initiative targeting high-intent audiences, the campaign tested new acquisition opportunities beyond branded demand.

Google Ads result

1

Months test period
Hyatt Regency Yogyakarta partnered with Zharkwave to execute a focused six-month paid search test designed to capture high-intent, non-brand demand in competitive hospitality categories.

+ 100 %

Increase in room reservations
Strategic targeting and Click Share optimization across key search terms translated into significant reservation growth and stronger demand capture beyond branded queries.

700 %

Return on Ad Spend
High-performing campaigns on Google Ads delivered efficient acquisition and exceptional ROAS, reinforcing a scalable search strategy for sustained booking performance.

Challenge

Hyatt Regency Yogyakarta partnered with Zharkwave to understand reservation impact of increasing non-brand Click Share for the ‘hotel’, ‘resort’, and ‘staycation’ categories in Indonesia.

Zharkwave’s Paid Search team developed a test campaign that targeted the same core demographic in the region as a control campaign and found not only success but valuable insights for Hyatt Regency’s overall search strategy.

Impacts made

Hyatt Regency Yogyakarta partnered with Zharkwave to unlock new reservation growth by shifting focus toward non-brand search opportunities and competitive Click Share positioning.

Approach

Hyatt Regency Yogyakarta and Zharkwave ran a six-month paid search test to increase non-brand Click Share across key hospitality categories. The campaign focused on securing top-seven positions for priority keywords, using about 5% of the monthly budget and separating category-based campaigns from legacy setups.

Performance was benchmarked Year-over-Year against the broader market, resulting in a +151% increase in room reservations and a 917% ROAS, proving the effectiveness of a Click Share–driven strategy on Google Ads.

Audit

  • Reviewed existing campaign structure and paused underperforming ads.
  • Audited audience signal quality to refine targeting for Performance Max.
  • Checked landing page experience and ensure local performance wasn’t compromised.

Research

  • Identified India as the strongest market based on historical interest and trading trends.
  • Analyzed Google trends and CTR data to understand search behavior across regions.
  • Found Nigeria to be a cost-efficient market with high intent, based on conversion data.

Additional

Additionally, we had monthly review meetings with EBC to ensure responsive budget shifts. We integrated event-based content into P-max assets to ride short-term engagement spikes.

Overview

EBC, a global trading platform, partnered with Zharkwave to scale user acquisition across emerging markets. With 12 active campaigns spanning countries like India, Nigeria, and Thailand. With Zharkwave, EBC drives consistent global leads with high-performing Performance Max campaigns across Asia and Africa.

Google Ads result

Monthly conversion
700 +
Conversion rate
1.56 %
Active countries
5 +

Ads preview

Deployed advertisements across Google Search and Performance max channels.

Website result

EBC, a global trading platform, partnered with Zharkwave to scale user acquisition across emerging markets. With 12 active campaigns spanning countries like India, Nigeria, and Thailand. With Zharkwave, EBC drives consistent global leads with high-performing Performance Max campaigns across Asia and Africa.

Challenge

EBC previously had limited ad activity and faced issues with account suspensions and low search volume in certain regions. Additionally, they needed to scale acquisition across diverse markets with different audience behaviors & intent levels.

Impact

EBC previously had limited ad activity and faced issues with account suspensions and low search volume in certain regions. Additionally, they needed to scale acquisition across diverse markets with different audience behaviors & intent levels.

Approach

Zharkwave worked with EBC to develop an optimized Google Ads campaign.

  • Launched Performance Max campaigns in key regions to maximize visibility and reach.
  • Ran Search campaigns during early stages to gather competitive insights before fully shifting to P-max.
  • Integrated event-based promotions such as the Million Dollar Trading Challenge II to boost engagement.

Research

  • Identified India as the strongest market based on historical interest and trading trends.
  • Analyzed Google trends and CTR data to understand search behavior across regions.
  • Found Nigeria to be a cost-efficient market with high intent, based on conversion data.

Audit​

  1. Reviewed existing campaign structure and paused underperforming ads.
  2. Audited audience signal quality to refine targeting for Performance Max.
  3. Checked landing page experience and ensure local performance wasn’t compromised.

Action steps

  1. Launched Performance Max in all regions with localized creatives.
  2. Ran short-term Search campaigns to inform market interest and keyword performance.
  3. Optimized audience signals based on top converters like India and Nigeria.
  4. Adjusted budget allocations monthly depending on country-specific ROAS.

Additional

Additionally, we had monthly review meetings with EBC to ensure responsive budget shifts. We integrated event-based content into P-max assets to ride short-term engagement spikes.

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