Privacy Policy

Effective Date: 17 April 2026
Last Updated: 17 April 2026

Introduction

Zharkwave respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit zharkwave.com, contact us, submit a form, communicate with us through email or messaging platforms, or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

This website is operated by PT Zharkwave Global Group.

If you have any questions about this Privacy Policy or how we handle your information, you may contact us at:

  • Company Name: PT Zharkwave Global Group
  • Website: Zharkwave.com
  • Email: [email protected]
  • Phone / WhatsApp: +62 822 1000 0104

Information We Collect

We may collect information that you give us directly, such as your name, email address, phone number, company name, and any message you send through our contact form, email, or WhatsApp.

We may also collect basic website usage information, such as your IP address, browser type, device type, pages visited, and time spent on the site.

How We Use Your Information

We use your information to:

  • respond to your enquiries,
  • communicate with you,
  • provide our services,
  • improve our website,
  • understand how visitors use our website,
  • and measure the performance of our marketing.

Cookies and Tracking

Our website may use cookies, pixels, and similar tools to understand website traffic, improve user experience, and measure advertising results.

We may also use tools such as Google Analytics, Google Ads, Meta Pixel, or similar platforms if needed for analytics and marketing purposes.

You can manage cookies through your browser settings.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted service providers who help us run our website, communicate with users, analyze traffic, or support our services.

We may also share information if required by law.

Data Retention

We keep personal information only for as long as needed for business, legal, or operational purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party websites.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

To make a request, please contact us using the contact details listed above.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.